Effective Date: December 9, 2015
Phase Four, Inc., a Delaware C-Corp, together with its subsidiaries and affiliates (collectively, “Phase Four”) is committed to protecting the privacy and confidentiality of personal information entrusted to us.
What Is Personal Information?
Minors and Parental Participation.
We strongly recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet. We encourage parents to teach their children about safe internet use practices. PHASE FOUR reserves the right to: (i) restrict the use of the Website, in whole or in part, by minors; (ii) add special protections for minors.
Personal and Other Information Collected by PHASE FOUR
We may collect information through technology (such as logging IP addresses) for routine system administration purposes, to make our Website more interesting and useful to you, or to manage content delivery. For instance, we may use technology to track traffic patterns on the Website. Once you have logged into a Website, we may track your activities by using logs of database transactions and server interactions. We may use this information to understand which areas of our Websites are most appealing or least appealing or to deliver content that is specific to your country or area of residence.
We reserve the right to collect, use and disclose your personal information without consent where required or permitted by law.
Why Does PHASE FOUR Collect Personal Information?
PHASE FOUR collects personal information for reasons including, but not limited to, the following:
To provide you with the information, products or services you have requested, including processing your payment (if applicable);
To better understand you, to allow us to serve you better through enhanced services, customer service and directed PHASE FOUR promotional efforts of particular interest to you;
To properly investigate and respond to any complaints, questions or concerns you may have about our products or services;
To determine your eligibility for our products and services; and
To contact you with service-related announcements and to send you offers or advertisements that we feel you might be interested in.
If you opt in to receive offers, promotions or other information from PHASE FOUR, your information will be used to provide you with information or promotional offers for PHASE FOUR products or services that we believe may interest you, as well as to solicit your opinion on our products and services. If you have opted in to receive these offers, we may also use your personal information to ensure that your contact information is accurate and up to date.
What Kind of Personal Information Does PHASE FOUR Disclose, to Whom and Why?
PHASE FOUR may share your personal information with subsidiaries and affiliates of PHASE FOUR, and their respective successors and assigns, but only to the extent necessary to fulfill the purposes identified under the heading
“Why Does PHASE FOUR Collect Personal Information?”
In addition to this inter-corporate sharing, PHASE FOUR may disclose your personal information to third parties as follows:
To Third Parties To Perform Processing and Other Specialized Services: At times, PHASE FOUR may use outside organizations to perform specialized services such as, but not limited to, subcontractors payment processing, or collection of overdue accounts. These service providers are only given the information needed to perform those services and they are bound contractually to protect the privacy and security of your information and to limit the use of your information to the service being provided.
To Third Parties For Legal Reasons: We advise you that we may disclose personal information to the government, legal or regulatory authorities or other entities: (i) if so ordered by a court of law; or (ii) for other legal reasons, such as (a) to comply with legal process such as a search warrant, subpoena or court order; (b) to protect the company’s rights and property; (c) to investigate reports of fraud or of users sending material using a false email address or users sending harassing, threatening, or abusive messages; (d) to protect against misuse or unauthorized use of our Website; or (e) in emergencies, such as when we believe someone’s physical safety is at risk. In some cases, disclosure may be required by law to be without notice to you.
To a Third Party in the Event of a Significant Transaction or Other Event: In the case of any significant transaction or event involving PHASE FOUR or any of its related entities or divisions such as, by way of example, a sale, merger, amalgamation, financing, re-organization, liquidation, or insolvency, other parties to the transaction and their professional advisors may need to have access to PHASE FOUR’s customer lists and various databases as part of the due diligence process. In this event, PHASE FOUR would only provide such access under terms of a confidentiality agreement. Also, upon completion of the transaction or event, your personal information would be transferred to PHASE FOUR’s successor-in-interest to be used for the purposes for which it was collected.
How Long Does PHASE FOUR Retain Personal Information?
We keep your information for a period reasonably necessary to meet the purposes for which it was collected or to comply with any legal requirements, including statutory retention periods. When your personal information is no longer required for a specific purpose or legal requirement, it will be erased from our records; provided, however, that such information may remain on PHASE FOUR’s computer servers due to redundancy and synchronization of PHASE FOUR’s computer servers.
What Security Measures Does PHASE FOUR Have in Place To Safeguard Personal Information?
PHASE FOUR has implemented physical, electronic and administrative measures to protect your information from loss or unauthorized access. For example, we use industry-standard efforts, such as passwords and firewalls to safeguard the confidentiality of your personal information contained on our computer systems. In addition, our employees and any third parties we use are contractually bound to protect the confidentiality of your information and access is restricted to those with a need to know the information to carry out the identified purpose.
Where is my Personal Information Located?
Non-personal or aggregated information is information that cannot be associated with or traced back to a specific person. When users browse our Websites, for example, we gather information about the number of users who are viewing each page so that we can learn what features are the most popular. We also use this data, both aggregated and personally identifiable, to personalize and enhance your onsite experience. We may disclose anonymous, aggregated information about our Website to third parties.
In addition, to help us better understand our markets, we may gather demographic information for analytical purposes on an anonymous, aggregate basis. This information is not kept, used or disclosed at the individual level, but may be disclosed to third parties on an anonymous, aggregate basis.
Links to Third Party Sites
On occasion, users may, through hypertext or other computer “links”, gain access to other websites on the Internet which are not operated by PHASE FOUR. PHASE FOUR is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by PHASE FOUR of the website linked to, or any content therein. PHASE FOUR ASSUMES NO RESPONSIBILITY FOR ANY MATERIAL OUTSIDE OF THE WEBSITE OPERATED BY PHASE FOUR AND ITS AFFILIATES, INCLUDING ANY WEBSITES WHICH MAY BE ACCESSED THROUGH A LINK ON A PHASE FOUR OPERATED WEBSITE. Unless otherwise indicated on the Website, PHASE FOUR is not sponsored by or affiliated with the linked websites, and trademarks used in connection with linked websites are not trademarks of PHASE FOUR. PHASE FOUR specifically disclaims responsibility for any inadvertent viewing by anyone under the age of eighteen, of any material intended for adults on a website accessed through use of a linked website.
How To Control How Your Personal Information is Collected, Used and Disclosed
You have control over how we collect, use and disclose your personal information. Any comments, questions or changes regarding the collection, use and disclosure of your personal information shall be directed to PHASE FOUR Customer Service Department, as described below.
You may choose not to receive email from us, even after granting permission, by unsubscribing. Instructions on how to unsubscribe from emails that are not related to processing of your transactions with us are included in each such email.
A request for a copy of the personal information we keep about you, depending on the laws of your country, must be made in writing giving details with which PHASE FOUR can identify you. Information will be furnished in accordance with applicable law.
Questions, Comments or Accessing or Updating Your Personal Information:
PHASE FOUR, INC., 133 Center Street, El Segundo, CA 90245, Attn: Legal Department.
Please note that certain information is required by PHASE FOUR to process payment and fulfill any orders that you may place through the Website, and if you withdraw your consent to the collection, use or disclosure of your personal information for these purposes, then PHASE FOUR will not be able to fulfill your orders.
If, after contacting our Customer Service Representative, your concerns or questions have not been resolved to your satisfaction, you can contact PHASE FOUR Legal Department in writing via mail or email:
PHASE FOUR, INC.
Attention: Legal Department
133 Center Street
El Segundo, CA 90245
We reserve the right, at our discretion, to change, modify, add or remove portions of this Policy at any time.
Last modified on February 6, 2017